Health literacy is about mutual understanding. It happens when patients (or caregivers, the public, or anyone on the receiving end of health communication) and providers (clinicians, public health specialists, organizations, and others on the giving end of this communication) truly understand each other. Health literacy can be hard to accomplish.
She does this by raising awareness about health literacy, teaching strategies to help, and sharing stories about why this matters. Helen also serves as a plain language writer and editor on a wide range of health materials.
Helen’s services and resources include:
Helen Osborne can help you communicate clearly!
Helen Osborne, M.Ed, OTR/L helps helps professionals communicate health information in ways that patients and the public can understand. Helen brings to this work her experience as an occupational therapist, training as an educator, and perspective as a patient and caregiver.
“Thank you for your excellent work on this script as well as all the others! You make the scripts and projects even better. We greatly appreciate your expertise and collaborating with us to improve medical care for those who most need it.”
Aretha Delight Davis MD, JD & Angelo Volandes MD, MPH
Co-founders and chief executives of ACP Decisions
Harvard Medical School
Health Literacy Out Loud Podcast
Health Literacy Out Loud (HLOL) podcasts are a lot like radio shows. You can listen in as Helen Osborne interviews those in-the-know about health literacy. You will hear why health literacy matters and learn practical ways to help.
About the Book
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition (updated 2022) is written for someone who cares a lot about communicating health messages clearly and simply. It is also written for someone to whom health literacy is just one of many projects competing for time and attention. Whether you are a physician, nurse, pharmacist, allied health professional, case manager, public health specialist, practice manager, health educator, student, or family caregiver–this book is for you.
How-to Tips and Articles
Many of us chose the work we do because of a desire to help others. But this intent can sometimes get overlooked midst an overwhelming amount of workplace demands. Here are some tips to help you focus again on the caring part of healthcare. Caring for...
“Improve Your Health Literacy,” by Debbie L. Miller. Posted November 3, 2022 in the national publication for older adults, NextAvenue.org. I was honored to be interviewed for this online article about health literacy. It highlights many aspects that affect older...
The more I hear from family and friends about medical mishaps, the more convinced I am that patients need yet another skill---the ability to independently problem solve what to do in unplanned or unfamiliar situations. Some musings about how health professionals can...