Health literacy is about mutual understanding. It happens when patients (or caregivers, the public, or anyone on the receiving end of health communication) and providers (or anyone on the giving end of this communication) truly understand each other. Health literacy can be hard to achieve.
Helen Osborne can help. She does this by raising awareness about health literacy, teaching strategies to help, and sharing stories about why this matters. Helen also serves as a plain language writer and editor on a wide range of health materials.
Helen’s services and resources include: