Topics

Health Literacy

Ways to Talk with Your Doctor (consumer presentation)

Health communication is a two-way conversation. Patients and clinicians each must communicate in ways the other can understand. In this workshop, Helen Osborne teaches practical tips that patients, caregivers, and the public can use when talking with health professionals. This presentation works well for a wide range of audiences and settings. It is usually about one hour and often paired with Helen’s presentations for health professionals.

Topics include:

  • Why health information can be hard to understand
  • What patients and their families need to talk about
  • Ways patients can communicate better with health providers

Once you and Helen agree to work together, she will:

  • Customize presentations. Helen will ask you to complete a Pre-Program Questionnaire (PPQ) and then schedule a call to discuss it. This way, Helen can adapt her talk to meet the specific needs, goals, and preferences of your audience.
  • Provide a master copy of her handout. This is not a collection of slides. Instead, Helen’s handouts are filled with valuable how-to information and resources that participants can use as reference after the presentation ends.
  • Discuss discounts when purchasing multiple copies of her book, Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition.
  • Work with you to obtain continuing education credits. This includes providing a timed agenda with teaching formats and behavioral objectives. Helen will also send you her CV.
  • Help promote your event. Helen will gladly review your promotional materials and be available for radio and television interviews.
To learn more and schedule a presentation, email Helen Osborne or call 508-653-1199.
Helen Osborne Speaking on Health Literacy
Quote

"Our deepest thanks for helping us to kick off the Pennsylvania Health Literacy Coalition in such wonderful fashion. I also want to add my own personal thanks for the creativity, expertise, and passion you brought to our meeting. We really cannot thank you enough for your support of our work.“

Susan Choi, PhD, CPHQ
Senior Director, Quality Partnerships & Initiatives
Health Care Improvement Foundation, Philadelphia, PA