HLOL podcasts are a way for you to listen in as Helen Osborne interviews those “in the know” about health literacy. Here’s a listing of the most recent HLOL podcasts:

• Improving the Patient Experience: How Healthcare Settings Can Build on Strategies that Work Well in Hotels (HLOL #133) May 5, 2015
  Andrés Valencia is a business leader with more than 10 years experience as a manager in international hospitality. He has worked at top-end hotels, including the Ritz-Carlton. Valencia now brings a wealth of customer service and business best practices from the hotel industry to healthcare. He currently works at the Patient Experience and Engagement Program ...
• Helping Teens Transition from Pediatrics to Adult-Centered Care (HLOL #132) April 7, 2015
  Cory Ellen Nourie, MSS, MLSP, is the Transition Social Work Coordinator at Nemours Alfred I. duPont Hospital for Children in Wilmington, DE. She supports young adults with disabilities and special health care needs as they transition to adulthood. Nourie is active in research and advocacy work, serves on numerous advisory boards, and frequently gives presentations ...
• A Patient’s Perspective about Health Communication (HLOL #131) March 24, 2015
  Rosalind Joffe is founder and president of ciCoach, giving people who live with chronic health conditions the tools they need to thrive at work. Rosalind knows these issues well as she herself as lived with chronic illness for over 35 years. As both a patient and consumer advocate, Rosalind chairs the Patient Engagement Council of ...
• Health Literacy and Hearing Loss (HLOL #130) March 10, 2015
  Michael McKee, MD, MPH, is a family medicine physician and Assistant Professor at the Department of Family Medicine at the University of Michigan. Dr. McKee’s clinical work and research focuses on health care access, health literacy, and health communication with disadvantaged populations including those who are Deaf or hard of hearing. Dr. McKee not only ...
• Teach-back (HLOL #129) February 3, 2015
  Dean Schillinger MD is a practicing primary care physician and Professor of Medicine in Residence at the University of California San Francisco and Chief of the UCSF Division of General Internal Medicine at San Francisco General Hospital. He also directs UCSF’s research program about health communication with vulnerable populations. Dr. Schillinger has authored over 200 ...
• Why Health Professionals Should Go Online (HLOL #128) January 20, 2015
  Dr. Kevin Pho is an internal medicine physician and founder of the very popular, award-winning health blog, www.KevinMD.com. Dr. Pho’s unique perspective as a practicing physician and health care social media leader has been recognized by hospitals, medical societies, universities, and mainstream media that includes CBS Evening News, CNN, USA Today and the New York ...
• Partnering with the Media to Promote Health Literacy (HLOL #127) January 6, 2015
  Christopher Cheney is a professional journalist. He began as a staff writer at a community newspaper about 20 years ago and has worked in multiple newsroom capacities ever since. Cheney’s experience not only includes print and online media but also producing content for radio and television. Cheney now is an editor and health plan columnist ...
• Research About Using the Milliliter as a Standard Unit for Liquid Medication (HLOL #126) December 9, 2014
  Benard Dreyer, MD, is Professor of Pediatrics, Director of the Division of Developmental-Behavioral Pediatrics, Director of Pediatrics at Bellevue Hospital, and a pediatric hospitalist at NYU Langone Medical Center. He co-chaired the American Academy of Pediatrics “Project Advisory Committee on Health Literacy,” co-edited the book Plain Language Pediatrics, and serves on the Institute of Medicine’s ...
• Talking with Children about Troublesome Family Issues (HLOL #125) November 18, 2014
  Deborah Wachenheim has been working for many years in health care advocacy. This work became more personal after her sister’s suicide in 2013. Deb now speaks out for more education and awareness about mental health care issues in general and postpartum mood disorders in particular. In this podcast, Helen Osborne talks with Deb Wachenheim about: ...
• Health Literacy Screening Tools (HLOL #124) October 28, 2014
  Barry D Weiss, MD is a tenured professor in the Department of Family and Community Medicine at the University of Arizona College of Medicine. He also is an affiliate professor of public health in the College of Health Sciences at the University of Alaska Anchorage. Dr. Weiss has been involved in health literacy and patient-physician ...

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