HLOL podcasts are a way for you to listen in as Helen Osborne interviews those “in the know” about health literacy. Here’s a listing of the most recent HLOL podcasts:

• Health Literacy and The Joint Commission (HLOL #139) September 8, 2015
  Christina (Tina) Cordero, PhD, MPH, is a Project Director in the Department of Standards and Survey Methods, Division of Healthcare Quality Evaluation at The Joint Commission. Among her many accomplishments, Tina developed the patient-centered communication standards and The Joint Commission monograph Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. ...
• Reporting about the Patient Experience (HLOL #138) August 18, 2015
  Barbara Lambiaso is Senior Project Manager for Communications at Massachusetts Health Quality Partners (MHQP) based in Watertown, MA. Building on many years of experience in health and health care communications, Barbara oversees all aspects of HealthcareCompassMA.org, a website where the public can find easy-to-understand information and data about quality healthcare in Massachusetts. In this podcast, ...
• How to Find and Use Health Apps (HLOL #137) July 21, 2015
  Rebecca Schnall, PhD, RN, is a nurse-researcher whose work focuses on informatics strategies for persons from underserved communities. One of her many accomplishments is researching ways that health information technology can help prevent disease, improve care, and reduce health disparities for persons at risk for, or living with, HIV. In this podcast, Rebecca Schnall talks ...
• Communicating About Health with LGBTQ Youth (HLOL #136) June 30, 2015
  Ralph Vetters MD, MPH, is the site medical director of the Sidney Borum, Jr. Health Center, a program of Fenway Health in Boston, MA. He is a graduate of Harvard Medical School and trained as a pediatrician at Boston Children’s Hospital and the Boston Medical Center. The Sidney Borum, Jr. Health Center focuses on caring ...
• Reviewing Health News (HLOL #135) June 16, 2015
  Gary Schwitzer has published HealthNewsReview.org since 2006. He is an Adjunct Associate Professor in the University of Minnesota School of Public Health and director of the Center for Media Communication & Health. Previously, he directed a health journalism graduate program. Schwitzer has been working in, and with, the media for many years. No surprise, he ...
• Translating Health Information (HLOL #134) May 26, 2015
  Lise Anne Boissonneault, B.Sc.L., M. Ed., is a translator and language instructor who has worked in health care for over 25 years in Northern Ontario, Canada. She has translated countless health-related documents from English to French for the general public and managed a busy translation service. Lise Anne has also taught French to health care professionals ...
• Improving the Patient Experience: How Healthcare Settings Can Build on Strategies that Work Well in Hotels (HLOL #133) May 5, 2015
  Andrés Valencia is a business leader with more than 10 years experience as a manager in international hospitality. He has worked at top-end hotels, including the Ritz-Carlton. Valencia now brings a wealth of customer service and business best practices from the hotel industry to healthcare. He currently works at the Patient Experience and Engagement Program ...
• Helping Teens Transition from Pediatrics to Adult-Centered Care (HLOL #132) April 7, 2015
  Cory Ellen Nourie, MSS, MLSP, is the Transition Social Work Coordinator at Nemours Alfred I. duPont Hospital for Children in Wilmington, DE. She supports young adults with disabilities and special health care needs as they transition to adulthood. Nourie is active in research and advocacy work, serves on numerous advisory boards, and frequently gives presentations ...
• A Patient’s Perspective about Health Communication (HLOL #131) March 24, 2015
  Rosalind Joffe is founder and president of ciCoach, giving people who live with chronic health conditions the tools they need to thrive at work. Rosalind knows these issues well as she herself as lived with chronic illness for over 35 years. As both a patient and consumer advocate, Rosalind chairs the Patient Engagement Council of ...
• Health Literacy and Hearing Loss (HLOL #130) March 10, 2015
  Michael McKee, MD, MPH, is a family medicine physician and Assistant Professor at the Department of Family Medicine at the University of Michigan. Dr. McKee’s clinical work and research focuses on health care access, health literacy, and health communication with disadvantaged populations including those who are Deaf or hard of hearing. Dr. McKee not only ...

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